Terms & Conditions

PRICES

We reserve the right to alter prices at any time but changes will not affect orders in respect of which we have already sent you an order confirmation.

OFFERS

Only one offer may be applied to each order. Minimum spend restrictions apply on offers - please ask for details.

RECEIPT OF ORDER CONFIRMATION

You will receive an order receipt confirmation email as soon as you have placed an order. Please keep it as we will ask you for information from it in any correspondence. If you do not receive this email please contact: [email protected], so that we may check and confirm that your order has been placed.

PRODUCT INFORMATION AND DESCRIPTIONS

Every effort has been made to reflect product colours as accurately as possible. However, due to differences in monitors, we are unable to guarantee that the colour you will see on your monitor will accurately reflect the true colour of the product. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow.

PURCHASING PRODUCTS

All of our products are bespoke and made to order, with an approximate lead time of 10 to 14 weeks, plus delivery time. Whenever a product is ordered, we will contact you to confirm expected delivery time for your order. We reserve the right at all times and at our sole discretion to refuse to accept any orders.

DELIVERY

We operate with delivery to all post codes in England, Scotland and Wales. It is your responsibility to ensure that the furniture you order can be delivered into your property and that there is safe and reasonable access from the public highway to the place of delivery. If you have any doubts that the furniture will fit up stairways, through doors or any awkward or restrictive spaces it is vital that you seek advice. For further information or if you have any questions about our delivery service please contact our help team on: [email protected].