Terms & Conditions
We reserve the right to alter prices at any time but changes will not affect orders in respect of which we have already sent you an order confirmation.
RECEIPT OF ORDER CONFIRMATION
You will receive an order receipt confirmation email as soon as you have placed an order. Please keep it as we will ask you for information from it in any correspondence. If you do not receive this email please contact: email@example.com, so that we may check and confirm that your order has been placed.
PRODUCT INFORMATION AND DESCRIPTIONS
Every effort has been made to reflect product colours as accurately as possible. However, due to differences in monitors, we are unable to guarantee that the colour you will see on your monitor will accurately reflect the true colour of the product. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow.
All of our products are bespoke and made to order, with an approximate lead time of 10 to 14 weeks, plus delivery time. Whenever a product is ordered, we will contact you to confirm expected delivery time for your order. We reserve the right at all times and at our sole discretion to refuse to accept any orders.
We operate with delivery to all post codes in England, Scotland and Wales. It is your responsibility to ensure that the furniture you order can be delivered into your property and that there is safe and reasonable access from the public highway to the place of delivery. If you have any doubts that the furniture will fit up stairways, through doors or any awkward or restrictive spaces it is vital that you seek advice. For further information or if you have any questions about our delivery service please contact our help team on: firstname.lastname@example.org
CHANGE YOUR MIND?
We want you to shop confidently knowing you can change your mind. Wharfside offers a 7 days cooling period on all orders placed on our web shop. Within these 7 days you are able to cancel your order. Our luxury furniture is commissioned and is made unique to you. After the 7 days cooling period, no cancellation is allowed. Orders made in store or as a result of a visit to one of our stores cannot be changed or cancelled once they are placed.